A cardiologist once explained to me that there was only a finite number of things that could go wrong in a heart; the pipes could get blocked, either by a clot or by a build-up of muck, or they could spring a leak. The blood could run too fast, too slow, too thick or too thin. As he saw it, his job was to find and repair the fault to restore a nice healthy flow through the system.
‘It’s really just glorified plumbing’, he said.
A few weeks later, I overheard a group of city planners discussing a traffic problem. A main arterial road was clogged by a build-up of trucks, forcing smaller vehicles to look for a short cuts, causing traffic to leak into residential side streets. The question at hand was: should they widen the arterial to lower the pressure on the narrower side streets or should they cycle the traffic lights to thin the flow of vehicles?
That’s when I wondered if they should ask a cardiologist. Or for that matter, a plumber.
You’d expect that a stream of any kind (be it blood, traffic or sewerage) moving through a channel of any kind (vein, road or pipe) would produce a finite number of effects: blocks, spills, leaks, pressure changes etc. And you’d probably discover that those effects happen for a finite number of reasons: too much/not enough or uneven distribution of flow, pipe too thin, too thick, too weak, too hard or just plain twisted, etc.
Ok, here’s a thought: if all those causes and effects were that predictable, is it possible that the solutions would be just as obvious? Regardless of the context, you’d probably want to remove a blockage, clean up a spill, plug a leak and/or regulate a pressure to whatever worked best. You’d widen any thin bits, strengthen any weak bits and straighten any twisted bits.
So does it matter whether we’re talking about a heart, a freeway or a drain? Maybe not.
When surgeons place a stent in a collapsed blood vessel, they’re widening the road. When traffic managers increase the frequency of stop lights at major intersections, they’re applying blood thinners to a congested stream. (Remember, the road guys borrowed the notion of ‘arterials’ from the heart guys, who borrowed the concept of ‘bypasses’ from the road guys).
Many of history’s greatest innovations have come from an abstract connection between two previously unrelated disciplines. It’s almost as if a magical pipeline suddenly appeared between different worlds, allowing the ideas and techniques of one to flow effortlessly into the other.
This flow allows us to imagine what a plumber might do with the concept of ‘pacemaker’ or what the notion of ‘peak hour’ might suggest to a surgeon. It makes us wonder how might traffic managers adapt the idea of ‘triage’ to prioritise the flow of vehicles or what would happen if they were to pinch the idea of ‘holding patterns’ so favoured by air traffic controllers.
To the highly trained mind, this kind of lateral thinking looks like a mysterious gift of genius.
To us, it’s just glorified plumbing.
Jason
Just like the rest of the articles on your site, a good read – thanks!
This particular topic reminded me of the TRIZ – an extract from Wikipedia
“…There are three primary findings of this research. The first is that problems and solutions are repeated across industries and sciences, the second that patterns of technical evolution are also repeated across industries and sciences, and the third and final primary finding is that the innovations used scientific effects outside the field in which they were developed. In the application of TRIZ all these findings are applied to create and to improve products, services, and systems”.
Jason
Hey Jason, thanks for the comment, I’m glad you enjoyed the article and delighted that you made the connection to TRIZ. One of the articles I’m working on for a future post is an introduction to TRIZ and its creator: the Soviet engineer, inventor, scientist and all-round brainbox Genrikh Altshuller. I’d like to find a wider audience for his ideas and I thought a series of posts showcasing different applications of some of his ’40 inventive principles’ might do the trick. Do you think that would be a good start?
Jason
The ’40’ appear to be overwhelming for most to grasp, however SIT (Systematic Inventive Thinking) apparently boils the 40 and its related tools down to something a tad more digestable. You regularly do a good job of making things readily understood, so I’ve no doubt it would be a valuable article.
Jason
Thanks for the suggestion, I hadn’t even thought of SIT. I’m also thinking of a series on ‘metaproblems’ as I’m pretty sure there is only a finite number of problems, ‘The Blocked Flow’ being one of a half dozen I’ve noticed. No matter what discipline they appear in, the causes are essentially the same, as are the effects. So wouldn’t the solutions also be translatable from one to another? Really appreciate your comments, keep ’em comin’.
Wade
Hey Jason
Great post and sensational ideas! This would be a very interesting series that I would follow with enthusiasm. My contribution to kicking it off; Peter Senge’s system archtypes synthesised with TRIZ (not familiar with SIT, but will be shortly after this post). Looking forward to it!
Wade.
Jason
Hey Wade, nice to hear from you again! As I understand SIT, it really grew out of a desire to make TRIZ a little easier to use and to share it with the world beyond engineering and as such I think of it as one of the ‘inside the box’ type tools that suits people who find brainstorming too unstructured and unreliable. There’s a lot of tools we’re planning to write about and I think it’s just as important that we cover when to use which tool and why, don’t you think? Thanks for raising Senge’s archetypes, you’ve prompted me to take a fresh look at those, too.
Wade
Hi Jason, couldn’t agree more! Not only are certain tools better suited to particular problems types, but I believe they are also better suited to particular people types.
Jason
I was talking with an industrial chemist today who admitted to being uneasy with lateral, open-ended creativity yet knew no other kind. I gave him a quick demo of some idea-generating techniques that took a more structured, procedural approach (note to self: write a few up as posts) and he looked like a left-handed man who had finally found a hardware shop for lefties only. I suspect that ‘appetite for structure’ is one of those key personality traits; some like a lot of certainty and control, others prefer randomness and surprise and I think that’s reflected in the kinds of tools they reach for. Personally, I like ’em all, because I try to pick the tool for the job, not for myself. How about you?
Wade
Once again, I couldn’t agree more. I have always liked the saying; ‘if the only tool in the shed is a hammer, then every problem looks like a nail’. Different tools give different results even when the variables are the same. Use as many tools as are appropriate for the task.
Jason
This week I’m covering a tool I’m sure you already use; Pascal’s Wager, my go-to-technique for those classic “Will I/Won’t I dilemmas. Pass it on!